Articleublished in The Gulf Today,UAE on october2.010.(170)
Keep your word
Recently an old friend underwent an eye surgery at a leading hospital.
I visited him and the reception at the hospital was nice. I remembered the hospital’s advertisements on TV channels.
The services offered were as good as mentioned in the ads. Organisations should stand by the words they print about themselves.
That way, the customers do not feel cheated.
K. Ragavan
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